Frequently Asked Questions
PAAC Group provides a no cost, no risk, one-stop shop service solution for your residential and commercial property damage claims. We can help you.
Frequently asked questions
- As per statutory condition #10 Entry, Control, Abandonment of your insurance contract – the insurer is given sufficient time to investigate your claim.
- If you feel your insurer is taking too long to assess or estimate your loss Call PAAC Group and we will determine what is sufficient time and if your insurer is delaying the process.
- Remember statutory condition #10 does not mean that you must accept your insurance companies’ assessment of damages or estimate of damage.
- It is you the policyholder who is responsibility to prove your claim as per Statutory condition #6.
- It you the policyholder who is responsible to mitigate the damages and complete the repairs as per Statutory Condition #9 Salvage of your contract.
- Contact PAAC Group and our team of public adjusters, contractors and if required our attorneys will help you prove your claim and repair your damages.
- First, you call PAAC Group and forward your policy for review by our public adjusting department.
- Second, you provide a detailed account of what caused the damage.
- Third, if our public adjuster believes that your coverage should respond to your cause of damages – then we will schedule a stie meeting.
- Fourth, if your insurance company doesn’t change their position on coverage our legal department will contact you to discuss the next steps.
- Contact PAAC Group and provide us with your policy for review. If you have a valid claim and would like PAAC Group to represent you then PAAC Group will be responsible for all future communication with your insurer.
- It is your responsibility to prove your claim and complete the repairs to your property not your insurance company.
- Your insurance company is only responsible for paying the claim.
- Our team of public adjusters, attorneys and construction will help you navigate the claim process, investigate and estimate the damages and complete the repairs.
- Contact PAAC Group we have processes in place to help settle your claim and support you in the selling of your property.
- NO
- In fact, it is your responsibility to define the scope of work and the associated costs of your building, contents, stock and equipment claim.
- Contact PAAC Group to help prove your claim and complete the repairs.
- NO
- In fact, if you agree to retain the insurance company’s preferred contractor, you will lose all control over the assessment of your damage and the cost of completing the repairs.
- When you mutually agree to retain the insurer preferred vendors this becomes a financial conflict of interest.
- Take control and contact PAAC Group and take advantage of our no cost, no risk, one-stop service solutions for your claim.
- Contact PAAC Group and provide a copy of your policy for our review.
- We will review your policy and provide suggestions on next steps.
- PAAC Group has a no cost, no risk, one-stop service solution for all your property insurance claim needs.
- Call PAAC Group to understand how we can help you.
- Take control of the claim and contact PAAC Group to manage your claim.
- Insurers use delay tactics as a bullying tactic to bend the will of insureds.
- Don’t be a victim of this approach, contact PAAC Group.
- Take control of the claim and contact PAAC Group immediately.
- Insurers use their economic advantage to the detriment of insureds to bend their will.
- Don’t be a victim of this approach, contact PAAC Group.
- Most commercial policies only pay 12 months of loss of business income.
- It is imperative to assess and start the work as quickly as possible, so the business is back in operation within 12 Months.
- Contact our team of public adjusters, attorneys and construction for your commercial claims.
- Take control of the claim and contact PAAC Group to manage your claim.
- PAAC Group will file formal complaints with the appropriate governing bodies on your behalf.
- It is the time required to complete your repairs once your insurance company forwards payment on the claim.
- Your insurance company has a different interpretation on when and how long the restoration period is.
- Contact PAAC Group to protect your interests and do not be a victim of your insurance company’s bullying tactics.

PAAC Group can help you
Contact us to learn more about residential and commercial property claim services to set up a personal consultation.