24/7 Emergency Response647-725-9648
A PAAC inspector in a white hard hat and navy jacket looking at a bungalow with boarded windows and a blue tarp on the roof

Restoration & Construction

Mitigation & Stabilization Protect your property. Protect your claim.

Request mitigation support

Mitigation starts with the policyholder.

The policyholder is responsible for taking reasonable steps to prevent further damage, as set out in Statutory Condition 9.

  • What caused the damage?

    PAAC assesses the property and documents the available evidence to help establish what happened, where the damage occurred and the conditions requiring mitigation.

  • What must be done to prevent further damage?

    PAAC determines the immediate measures required to stabilize the property and prevent further damage.

Mitigation & stabilization services

Depending on the loss, mitigation may include the following services and other measures required to prevent further damage.

  • A small wood-sided building with its window and door openings covered by plywood boards

    Board-up & securing openings

    Secure the property from weather, vandalism and further damage.

  • A house roof covered with a blue tarp held down by wood strips

    Tarping & weather protection

    Prevent water intrusion and stabilize the structure.

  • Blue air movers and a dehumidifier drying a stripped wooden floor

    Water extraction & drying

    Remove water and dry the structure and contents to prevent secondary damage.

  • Steel shoring posts supporting the ceiling joists in a gutted room

    Temporary shoring & stabilization

    Stabilize compromised structural elements.

  • Living room furniture wrapped in plastic sheeting and taped, with boxes stacked neatly

    Contents protection

    Protect and relocate contents as required.

  • A worker in a white protective suit and respirator scraping mould from a wall inside plastic containment

    Environmental controls

    Manage mould, asbestos, and other environmental hazards.

A PAAC worker in a white hard hat and navy jacket photographing a fire-damaged building on a tablet

Protect the evidence while protecting the property

Mitigation can alter the physical conditions of the loss. PAAC documents the property before and during mitigation to preserve the evidence needed to establish the extent of damage, determine the required method of remedy and ultimately quantify the Amount of Loss.

Our mitigation process

A structured approach to stabilize your property and protect your claim.

  1. Assess & document

    Inspect the property, document the evidence and determine what happened.

  2. Determine the cause

    Identify the source and conditions of the damage to guide the required mitigation.

  3. Mitigate & stabilize

    Perform the necessary work to prevent further damage.

  4. Document the work

    Record the actions taken and the resulting conditions.

  5. Confirm stabilization

    Verify the property is secure and ready for the next phase (e.g. controlled demolition and loss quantification).

A lakeside house and an office building lit at dusk, with the Toronto skyline and CN Tower across the water

Your loss. Our expertise. Your recovery.

Professional mitigation and stabilization support.

Talk to PAAC 647-725-9648
  • Construction expertise
  • Detailed documentation
  • Experienced team
  • Integrated claim support